Privacy Policy - Al-Faisal transport company

At Al-Faisal transport company, we are committed to protecting the privacy of our customers and visitors to our website. This policy explains how we collect, use and protect personal information that is provided via our website.

  1. Collection of personal information

When using our website or ordering our services, we may collect the following information:

- Personal information: name, e-mail, phone number, address, details of the ordered orders and services.

- Technical information: IP address, browser type, operating system, geolocation data (with user consent).

- Financial information: payment and billing details when making purchases or ordering services.

  1. Use of information

We use personal information for the following purposes:

- Providing the required services and processing requests.

- Improve the user experience and develop our services.

- Communicate with customers about offers and updates.

- Compliance with legal and regulatory requirements.

- Enhance security and prevent fraud.

  1. Protection of information

We implement strict security measures to protect customer data, including:

- Data Encryption during transportation and storage.

- Restriction of access to sensitive information.

- Periodic review of security procedures to ensure compliance with best practices.

  1. Information sharing

We will not sell or share your personal data with third parties except in the following cases:

- Compliance with laws and regulations.

- Provision of services through reliable partners in accordance with data protection agreements.

- Processing payments via secure payment service providers.

  1. CookiesCookies)

Our website uses cookies to improve the user experience, such as:

- Improve site performance and page loading speed.

- Customize the content based on user preferences.

- Analyze user behavior to improve services.

You can adjust your browser settings to control or disable the use of cookies.

  1. User rights

Users are entitled to:

- Request modification or deletion of their personal data.

- Refusal to receive marketing communications.

- Know how to use their personal data.

To contact us with any privacy-related inquiries, you can send us an e-mail: info@alfaisaltransport.com.

  1. Privacy policy updates - Last updated: [20/04/2025]

We may update this policy from time to time, and any changes will be posted on this page. It is advisable to periodically review the policy to stay informed about how your data is protected